Orders
What is an order?
An order is a production request: produce X quantity of Y product by Z date. In RunMark, orders are the link between your customer demand and your production schedule.
Order fields
- Product (SKU) — which product to produce. Must be a SKU already in your product list.
- Quantity — how much to produce, in the SKU's unit (feet, meters, units, kg, etc.).
- Due date — when production must be complete. This is a production deadline, not a shipping date.
- Notes — optional free-text field for special instructions, customer name, PO number, or color.
Order status lifecycle
Orders move through these statuses:
| Status | What it means |
|---|---|
| Pending | Created but not yet scheduled on a line |
| Scheduled | Assigned to a line and time slot on the Gantt |
| In Progress | The run has started (block marked in-progress on the Gantt) |
| Complete | The run is finished |
| Cancelled | Removed from active consideration |
Importing orders with AI
Instead of entering orders manually, you can paste a customer email, PO, or verbal note and let the AI extract the structured orders for your review. Go to Orders → Import from text. Learn more about AI Order Entry →
At-risk orders
An at-risk order is a pending order with a due date approaching that hasn't been scheduled yet. The Production Assistant can identify these for you.
Ask the Production Assistant: "Which orders are at risk of missing their due date?" — it will check your pending orders against their due dates and give you a specific list.
Managing orders
Use the status filter on the Orders page to view pending, scheduled, in-progress, or complete orders. Click any order to edit its fields or cancel it. Cancelling an order removes it from the schedule — the Gantt block is deleted and the time slot becomes available again.